Privacy Policy

399bwt Privacy Policy — Your data is safe with us

Protecting your personal information is our top priority at 399bwt. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure. We believe your trust is our greatest asset.

Last Updated: January 2026

How We We Protect Your Data

The Core Pillars of Your Privacy Protection at 399bwt

SSL Encryption

Every transaction and data exchange is protected by 256-bit SSL encryption. Third parties have no way of accessing your information.

Secure Data Storage

Your information is stored on secure servers. Firewalls and multi-layer security are in place to prevent unauthorized access.

Not Sold to Third Parties

399bwt never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of providing our services.

Your Control

You can view, correct, or request deletion of your stored information at any time. You have full control over your data.

Cookie Transparency

We are transparent about what cookies we use and why. You have the option to reject any non-essential cookies.

Legal Compliance

399bwt complies with international data protection laws and regulations. All processing of your information is carried out on a lawful basis at all times.

Our Security Standards

At 399bwt, we maintain the highest industry standards for protecting your information. We use cutting-edge technology to ensure security at every level.

Data Encryption 99%
Server Security 98%
Identity Verification (KYC) 100%
Sharing Data with Third Parties 0%
Support Response 24/7

Important: This Privacy Policy applies to all services on the 399bwt platform. By using the platform, you are considered to have fully accepted this Policy.

01 Introduction & Applicability

399bwt is a licensed online gaming platform that places the highest value on user privacy. This Privacy Policy ("Policy") describes how 399bwt collects, uses, stores, and protects your personal information.

This Policy applies to the 399bwt website, mobile app, and all related services. This Privacy Policy takes effect automatically whenever you open an account, play a game, or use any service on 399bwt.

Our goal is to maintain complete transparency about how your information is protected. If you have any questions, feel free to contact us at any time.

Your fundamental rights: Under this Policy, you have the right to access, correct, delete, and object to the processing of your information.

02 What Information We Collect

399bwt collects only the information necessary to provide its services. We do not collect excessive or irrelevant data.

Personal Identity Information

  • Full name and date of birth
  • Email address and phone number
  • Home address and country
  • National ID or passport number (for KYC verification)

Financial Information

  • Payment method details (Mobile Banking, Nagad, Rocket number)
  • Bank account details (where applicable)
  • Transaction History & Amounts

Technical Information

  • IP address and device information
  • Browser type and operating system
  • Login Time & Session Data
  • Gaming Activity Log
Types of Information Purpose of Collection Mandatory
Identity Information Account Registration & KYC Verification Yes
Financial Information Deposit & Withdrawal Processing Yes
Technical Information Security & Fraud Prevention Yes
Gaming Data Service Improvement & Responsible Gaming Yes
Marketing Preferences Relevant Offers & Promotions Optional

03 How Your Information Is Used

399bwt uses your information only for specific, legitimate purposes. We never use your data for anything unrelated to those purposes.

  • Account Management: For account creation, verification, and maintenance.
  • Transaction Processing: For processing deposits, withdrawals, and bonus distribution.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Legal Compliance: To meet regulatory requirements.
  • Service Improvement: To improve your overall platform experience.
  • Customer Support: To resolve your issues and answer your questions.
  • Responsible Gaming: To provide support for problem gambling prevention.
  • Marketing (subject to consent): To keep you informed about offers and promotions tailored to your interests.

We will never use your information for any purpose not stated here. Before using your data for a new purpose, we will inform you and obtain your consent where required.

04 Information Sharing Policy

399bwt does not sell your personal information. However, in certain circumstances, data may be shared with trusted third parties:

When Information May Be Shared

  • Payment Provider: With payment service providers such as Mobile Banking, Nagad, and Rocket for deposit and withdrawal processing.
  • Regulatory Authority: As required by licensing authorities and law enforcement agencies to meet legal obligations.
  • Technology Partners: Game software providers and technology service suppliers for platform operations.
  • Security Services: Specialized organizations in fraud detection and prevention.

Our Commitment: All third parties with whom information is shared are bound by strict confidentiality agreements and may only use the data for specified purposes.

International Data Transfers

Our servers may be located in various countries. All international data transfers comply with global data protection standards, and adequate safeguards are always in place.

05 Cookie Policy

399bwt uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

Cookies We Use

  • Essential Cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences and settings, such as language and theme.
  • Analytics Cookies: To understand how the site is used, helping us improve our services.
  • Marketing Cookies: To show you relevant ads based on your preferences (only with your consent).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some platform features.

06 Data Retention & Protection

How long your information is retained depends on the type of data and the applicable legal requirements.

Retention Period

  • Active Account Data: retained for as long as the account remains active
  • Transaction Records: minimum 5 years (legal requirement)
  • KYC documents: 5 years after account closure
  • Gaming Logs: 3 Years
  • Customer Support Contacts: 2 Years

Security Measures

399bwt takes the following technical and organizational measures to protect your information:

  • 256-bit SSL/TLS encryption on all data transmissions
  • Multi-Factor Authentication (MFA) System
  • Regular security audits and penetration testing
  • Restricted Staff Access — only authorized personnel can access specific data
  • 24/7 Security Monitoring System
  • Regular data backups and disaster recovery planning

07 Your Rights

Under the 399bwt Privacy Policy, you have a number of important rights that we respect and uphold.

Right of Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

If any of your information is inaccurate, you can request that it be corrected.

Right to Erasure

In certain circumstances, you may request deletion of your data (subject to legal obligations).

Right to Object

You may object to marketing communications or certain types of data processing.

Right to Portability

You have the right to receive your information in a structured, machine-readable format.

Right to Restriction

In certain circumstances, you may request that processing of your data be temporarily restricted.

To exercise your rights: To exercise any of your rights [email protected]-. We will respond to your request within 30 days.

08 Children's Privacy

399bwt strictly does not provide services to anyone under the age of 18. We do not knowingly collect or process the personal information of minors.

Age verification is mandatory during registration. If a minor creates an account using false information and this comes to our attention, the account will be immediately closed and all associated data will be deleted.

If you become aware that a child is using our platform, please contact us immediately.

09 Policy Changes

399bwt may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you in different ways:

  • For minor changes, only the "Last Updated" date at the top of the page will be revised.
  • A notice will be displayed on the platform for any significant changes.
  • You will be notified at your registered email address whenever significant changes are made.

Continued use of the platform after any policy update will be considered acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

10 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Email: [email protected]

Response Time: Within 24–72 hours

Live Chat: 24/7 Support available on the platform

To learn more, visit our FAQ Page See, Terms and Conditions Read or Responsible Gaming Go to page.

Licensed Platform SSL Secured Data Secured

Your Data is Secure — Right Now Join 399bwt!

Enjoy gaming on a safe and transparent platform. Open an account today and claim your welcome bonus.

বাংলা